Privacy Policy for Real Estate Digital Marketing Services

Last Updated: March 29, 2025

Real Estate Digital Marketing Services ("we," "us," or "our"), located at 1096 W. Garvey Ave S., West Covina, CA 91790, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services. Contact us at (213) 372-0407 with any questions.

1. Services We Provide

We offer a range of digital marketing services for real estate professionals, including:

• Website and blog development with lead capture landing pages
• Website hosting and CRM setup (e.g., REMM - Real Estate Milestone Management)
• Phone and email support, live chat widgets
• Social media account setup, auto-posting, and management
• Email and SMS campaigns (single and multiple)
• Power chat bots with AI messaging
• Basic and advanced IDX setup (comparable to Zillow features)
• Google Business Profile setup, SEO, and local citations
• Reputation management and auto-requests for reviews
• Missed call text-back services
• Paid ad campaigns (Google Ads, outbound campaigns with AI agents)
• Link building, content creation (blogging, social media, educational materials)
• Automation for blogging, social media, and lead nurturing
• A/B testing, AI assistants for email/SMS/messenger responses
• Community and educational material access for members
• Multi-user CRM and personal assistant support

2. Information We Collect

We may collect:

• Personal Information: Name, email address, phone number, and payment details when you sign up for our services (e.g., Essentials, Ultra, Premium, or Enterprise packages).
• Business Information: Social media account details, website data, and CRM data to provide services like IDX setup, Google Business Profile management, and ad campaigns.
• Usage Data: Information on how you interact with our websites, chat bots, and campaigns (e.g., analytics from email/SMS campaigns, A/B testing, or live chat widgets).
• Third-Party Data: Data from platforms like Google Ads or social media for ad campaigns and link building.

3. How We Use Your Information

We use your information to:

• Deliver and manage services (e.g., website hosting, CRM setup, paid ad campaigns).
• Automate and optimize marketing efforts (e.g., email/SMS campaigns, AI chat responses, lead nurturing).
• Improve our services through analytics and A/B testing.
• Communicate with you via email, phone, or chat for support and updates.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share data with:

• Service Providers: Third-party tools for hosting, CRM, ad platforms (e.g., Google Ads), and analytics.
• Business Partners: For IDX setup, link building, or local citations.
• Legal Authorities: If required by law or to protect our rights.

5. Data Security

We implement reasonable security measures to protect your data, including encryption for payment processing and secure hosting for websites and CRMs. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

As a California resident, you may have rights under the CCPA, including:

• Requesting access to or deletion of your personal information.
• Opting out of data sharing (though we do not sell data).

To exercise these rights, contact us at (213) 372-0407 or via email (provided upon request).

7. Third-Party Links and Services

Our services may integrate with third-party platforms (e.g., Google, social media, IDX providers). We are not responsible for their privacy practices. Review their policies separately.

8. Cookies and Tracking

We use cookies and analytics to track usage (e.g., website visits, campaign performance). You can manage cookie preferences through your browser settings.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy and will notify you via email or our website. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions or to exercise your rights, contact us at:

Real Estate Digital Marketing Services
1096 W. Garvey Ave S., West Covina, CA 91790
Phone: (213) 372-0407